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PostPosted: Sat Jun 09, 2007 1:40 pm 
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Steven Kaplan @ Fri Jun 08, 2007 7:19 pm wrote:
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If it is a network down then your web host should be able to quickly identify that as the source of your problem. Otherwise you may have to still consider this part of some type of web attack / DOS that could occur again without warning.


Phill and Cindy both explained that regardless of what *might* have caused this, there's no VISIBLE down anywhere. Turning the clocks back, or trying to rectify exact changes in such a case CAN do more harm (at this point) than the positive benefits. Absolutely no virus activity was detectable on the site.  DATA center, and administration researched that.  What is happening now regardless of TOTALLY unknown causes, or what *might've* caused this chain of events (assuming it's even that) already affected *something also unknown* outside the site, or at least beyond anyone in KS's control someplace currently not known.  Going back thru time doesn't remedy reactions at this point, because there's no reference point, no reasonable change that can be made to undo what's entirely unknown, probably like hunting while wearing a blindfold, what's the point ? Nothing they KNOW of would've caused this.  A major change, perhaps even a slight change for what might very well NOT be related would just be doing too much, and MIGHT in fact exacerbate things even more for those that DO currently have access to the site.. Whatever happened isn't happening according to any logic understood. So what could be reasonably tweaked when there's no apparent cause, but just guesses ?   Assuming it *was* site related, and individuals were being denied access (by mistake), these individuals would STILL not have access whether they rerouted to get here or not. Tracers were done FROM KS out showing no problem that can be rectified by any reasonable change on this end.  That's the problem currently. The reactions to *whatever* the cause is, for all anyone knows MIGHT be something like Verizon, or lines elsewhere, and NOT caused by a site tweak; No tweak took place on the site that should've caused anything at all like this to happen.  It's unknown.  These situations can at times possibly iron themselves out too assuming it's an adjustment that other sites must make BUT to throw another wrench into things might give A LOT fewer of us access, and as Phill explained cause a loss of ability to use this site for perhaps as long as 72 hours for all of us, and for what gain ? only to hopefully attempt a "shot in the dark" remedy that might worsen things.

For that reason, I was wondering that IF a phonecall to America Online might by some quirky chance divulge that America Online HAS in fact blocked KS, that might help to call.. Besides that, nothing about this makes sense. They checked for viruses, and anything done at this point is not without substantial risk of worsening existing prob that at least hasn't been worsening, Those that didn't have access, DO have access when on a different site..  That's the best that anybody knows of at this point. Nobody was thrown off of KS by a mistake.. As to whether KS was thrown off've some other server....that's what I was wondering.

Barring my warped humor which of course has no place on an administrative thread such as this, I Emailed Phill with some similar questions about cause and effect. When I observed this happening there appeared to be a strange reversal of events on my end, and the end of others however unfortuneately there's no reasonable correlation between any modifications and what's now happening.  Might be coincidental, might be something entirely unforeseen. Unknown.  

There is NO site trojan, there is no virus activity that can be detected by ANY known site diagnostics. Other website folk were also consulted with. Nobody knows.

The fact they are doing the best they can, is all we should expect. Doing something, when there's no clue might not be too cool considering certain problems fix themselves given some time.  They are putting 100% into this.  This is annoying for KS also because people don't understand stuff *happens* and members trying to fault find (although most understand) creates more of a problem, stress and does nothing to help with solutions,  solutions I suppose administration isn't asking *us* for.


In my statement I didn't recommend making any major changes, or turning any clocks back. I'm simply saying there is a cause and likely it is related to a change submitted related to Phil's site, or by his web host, or a problem on the network that still hasn't been reported to Phil. One of the webhosts I use is very proficient and they can identify these types of issues easily. It may be that Phil's hosting group isn't so skilled. I'm not trying to 'find fault' with Phil or his staff - actually I'm not even complaining - I'm just telling it like I see it with my 20+ years of computer / networking / database & web host experience. Keep in mind too, that just because they haven't identified the solution as being on their end doesn't mean that isn't the case. I'm not implying (like Dee was) that Phil and team aren't working hard on this. My point was if something has happened twice now without any apparent cause or reason then likely something is amiss, and will likely happen again. It is logical to determine the cause and ensure that similar things won't happen in the future.

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PostPosted: Sat Jun 09, 2007 2:54 pm 
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Again I must state that if the error were with KS/SS you wouldn't be able to access the sites at all. Since some people are able through normal channels and others are using a PROXY - that is evidence that the error is NOT with us. There is a network that is out or down somewhere along the chain.


Sorry, but I cannot at this time do anything to fix the problem when it is not at our end! The DATA CENTER / NOC is aware of the outage and it is not on their side either. They checked all systems and everything is running as it should be. They are trying to detect where the problems may exist but again it is not at our end.

I will be away for several days - when I return if the problem hasn't fixed itself. I will try to change IP addresses and see if that works. However, by doing so I may fix the problem or just compound it. This is because all networks and ISPs will have to update the DNS. This can take anywhere from a few hours to several days!

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PostPosted: Sat Jun 09, 2007 8:00 pm 
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PostPosted: Sat Jun 09, 2007 10:31 pm 
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there was a guy a while back who intimated on someones sub that he was going to sabotage the site. That may have been around the time you experienced the prob. I am not sure if Phil banned him or not...he was a mjk cronie who was making wild threats about messing the place up because mjk had been banned.

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PostPosted: Sun Jun 10, 2007 12:25 am 
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Good morning!~ Well it certainly NOT a good one for me...

I spent $145.00 today ( Sat., 6/9/07  )  for a computer expert to come here at my home to 'clean' out my comp. he and I tried several times to get onto 'SS', but to no avail!~ There is NOTHING wrong with my computer-He did inform me since there are so many people that had and still have major problems he did say that it most certainly comes from this site--maybe from a member that has / had a serious issue with  a virus or viruses...He showed me, he brought his own computer and he too tried to get onto 'SS' and couldn't, keeps saying 'The page cannot be found'...so I truly believe it most certainly comes from here--Or from someone who purposely did this here!!!~I will listen to an expert before listening to anyone else!~

I know some can submit songs however they too cannot respond back, and I say to all of you that can't--DON'T WORRY ABOUT IT~~ PEOPLE SHOULD UNDERSTAND !~ All I know is that I had to spend a lot of money too find out if it was my computer-and it's NOT!!!~

This is a huge dilemma and should be looked at carefully and don't 'overlook' this entire world's trouble's...

I, too have to load everything back into my comp. I added this site as well, and it still doesn't work for me. I cannot submit songs, nor comment on anyones songs nor respond back to the last few I subbed.

I only hope that YOU can somehow correct these problems that we are experiencing, it is defintely NOT fair to pay for something that we cannot even get !~

I know you say that the evidence is NOT 'SS' fault, well how can you explain that we all live in different parts of the world and it happened on the same day--Saturday!!!~ This shouldn't be OUR problem PHILL--It should be dealt on a professional level to get insight of this matter~~you truly should (or the owner) HIRE a PROFESSIONAL TO FIND ANSWERS as quickly as you can, before YOU lose customers as well as potential ones also...

That's my opinion what's yours?

..and shutting the site down for a mere few days will not matter too much since we cannot do the same things we did before...


...and NEO thank you so much for the directions---we did do exactly what you have stated and I still am unable to comeback on here--I asked my bro as well, he cannot access this site neither!~


...and Bill even though I said what I said, YOU most certainly didn't have to write my name implying certain matters!!!~I surely can SPEAK for myself, thank you !~No need to use other individuals names--that my dear is NOT too cool!~It's simply called 'tactless' and 'unethical' !!!~ Speak only for yourself BILL...


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PostPosted: Sun Jun 10, 2007 6:27 am 
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PostPosted: Sun Jun 10, 2007 8:30 am 
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webguru @ Sat Jun 09, 2007 4:54 pm wrote:
Again I must state that if the error were with KS/SS you wouldn't be able to access the sites at all. Since some people are able through normal channels and others are using a PROXY - that is evidence that the error is NOT with us. There is a network that is out or down somewhere along the chain.


I'm not saying that the problem is with KS/SS web site / code per se unless someone submitted an errant request to change a DNS, or a hacker has gained access to your system and files on your web host.  Primarily I'm saying it is with the system of those that host your site, or a network path is down. As Foxey described the nature of DNS changes are that some will have access at one time through certain network paths whereas others may take a longer time for their paths to be updated. As a result the symptoms would be that some would be able to access the site whereas others only could through certain proxies. If a network path were down somewhere the symptoms would appear the same.

webguru @ Sat Jun 09, 2007 4:54 pm wrote:
Sorry, but I cannot at this time do anything to fix the problem when it is not at our end! The DATA CENTER / NOC is aware of the outage and it is not on their side either. They checked all systems and everything is running as it should be. They are trying to detect where the problems may exist but again it is not at our end.


Once again, there is a cause. Basically my original statements were not that you fix the problem but that you ultimately need to determine the cause. It doesn't matter if it is determined by you or your data center - but someone needs to investigate and let you know the cause of the outage. IMO that would be your web host provider / data center group. I suppose this is just a common sense statement and may be implicit, but for some reason I am getting flack over it. The alternative is to never know what happened and just roll the dice...:giveup:

I'll stay out of this because I am being ignored anyway.

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PostPosted: Sun Jun 10, 2007 9:02 am 
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Neo @ Sat Jun 09, 2007 10:00 pm wrote:
planet_bill @ Sat Jun 09, 2007 11:28 am wrote:
The blurb you talked about above regarding sites being taken down because of downloaders and infections means that the corrupted sites are removed by the web hosts providers & not the programs themselves.


That Blurb came straight from McAfee:
http://us.mcafee.com/virusInfo/default. ... &affid=108

So if you do not agree with "Blurb from Professionals" who know what they are talking about...Then that is your problem and shows that you don't know as much as you think you do!!!! LMAO


I didn't say I didn't agree with the statement 'from the professionals'. I disagree with the application of it. In other words I don't think it applies in this case. I can look up thousands or tens of thousands of symptoms, viruses, and problems with computers on the internet and sub them as possible causes - but that doesn't mean that any of them apply. I told you why I didn't think a downloader trojan made sense. Also you blow off all my experience very easily and appear to take it lightly. Likely I am the one laughing. LMAO

Neo @ Sat Jun 09, 2007 10:00 pm wrote:
I have experienced first hand on what damage these type of infections can cause!!
Also... I have studied several of them by opening them up with a Hex Editor to see what malicous code it contained!!!... and to see how it worked!!

But I won't start an argument here because I actually agreed with you Bill!!! When you said it might be a DOS Attack - (Denial of service attack)

Reason being is....When this mess first started, I came here and recieved a DOS Attack!!! Not only did I loose my connection to this site..But I could not even surf the internet until I performed a System Restore!!!!

I then came back to this site to only have it happen again!!!  So I done another System Restore...and to make a long story short...In total I recieved about 8 to 10 DOS Attacks just by coming to this site!!!!

I finally got tired of it and after Doing a System Restore for the last time.....I then booted my computer up into Linux....Then came back to this site and had no problems at all....and all this happend with in one day!!!!

The fact that I could come here using Linux and not XP...Tells me that whatever or who ever was causing the DOS attack...It did not affect my Linux operating system the way it did my Windows XP operating sytem!!!

If it would have been a DNS update problem...Then it would not matter what operating system I used....I would not have been able to come to this site!!!

But because I could come here using Linux with no problems at all...But then try windows xp and get DOS attacks...Then that tells me its a infection or someone causing the problem because whatever the problem is or was...It only affected my windows xp operating system....It did not affect my Linux operating system!!!  So how could it be a DNS update issue????

I give up!!!!! I was only trying to help, but I see that no one cares to hear a real possiblity....So I am done!!!! :yes:
LMAO

It's an interesting problem you have Neo, but just because you are having certain issues doesn't mean that is the same thing or is related to the larger problem that everyone is having.  I won't try and demean you here as you did me by insulting my experience, but let me just tell you that performing a System Restore in XP will not eliminate viruses, or trojans. It is very possible that you (and not KS) were receiving a DOS attack, or some other type of interference (such as zombie server) from someone's viral code compromising your system. If the malware were also backed up in your System Restore file then every time you ran it, it would still be there. Alternatively someone may have known how to hack back into your pc each time. Linux may have fixed your problem, but a reinstall (not a restore) of XP may have also. You should have a hardware firewall, as well as a software firewall such as ZoneAlarm and you should also have anti-spyware / anti-adware software and regularly (weeks / months) perform scans using at least 3 or 4 antivirus solutions. You should also refrain from opening attachments in email from unknown sources or going to unknown, unsigned websites - and as you mentioned make sure you have applied all windows security fixes.

Finally, let me say that you are overreacting. I don't see why I can't disagree with you without you making personal insults to me. Just because I don't agree doesn't mean I don't appreciate your input or your opinion - but you should be respectful of everyone's opinion. A rule on another forum I'm on is attack the idea - not the person. People are warned / banned when they attack individuals. If you think about it, it makes sense. If your argument is strong enough people will believe it. Being rude only causes disruption.

So contrar...it is I who give up.  :giveup:  I can't solve Phil's problem from my end unless he gives me access to his system anyway. Originally I was just providing my advice to help speed identification and ultimately limit future occurances.

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PostPosted: Sun Jun 10, 2007 9:08 am 
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DEE @ Sun Jun 10, 2007 2:25 am wrote:
...and Bill even though I said what I said, YOU most certainly didn't have to write my name implying certain matters!!!~I surely can SPEAK for myself, thank you !~No need to use other individuals names--that my dear is NOT too cool!~It's simply called 'tactless' and 'unethical' !!!~ Speak only for yourself BILL...


You know...you are absolutely right. I didn't need to name any names. I apologize Dee. Sorry.  :oops:

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PostPosted: Sun Jun 10, 2007 9:20 am 
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I'm curious, has anybody heard of one other website that is currently having a connection problem similar to and as long lasting as this KS/SS problem?

The theory of an MJK supporter targeting certain people doesn't really hold up because several of the people affected are good friends of MJK themselves.


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PostPosted: Sun Jun 10, 2007 10:42 am 
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Good afternoon 'Bill', I thank you for your apology-it is indeed appreciative dear heart:) I truly meant no ill feelings towards anyone in partuicualr.

I, too have (ISP) Verizon and already contacted them and they, too say it is not their end as Phill has said here.

I do have s theory though, I may be taking a stab at this and NOT truly accusing anyone in particular, however, when Lady 'D' had problems with the 'stalker' he did say that he'd never be without her--yes, a sick and sad  edacious mind...however I do remember all the ones who commented on his song and on hers. The majority of 'SS'members are the ones having difficulties coming back on here !~Now listen, this is only my assumption, no one has to agree with me or not, but that is all I've been thinking of within the last week!~ ...and yes  I did discuss this with Ladt 'D'....she doesn'tthink it could be him because  he was thrown off the site--well a lot of you and I know --that that doesn't mean a thing !~

My computer is completely cleaned from any viruses or such as I paid a lot of money again to try and solve this mess- as I have said I will listen to an expert before assuming someone else's accumptions...

I all so want to tell you: ON SATURDAY , MAY 25TH...AROUND THE SAME TIME I HAVE DIRECT TV, IT WENT OFF THE AIR FOR WELL OVER TWO HOURS, NO WE DIDN'THAVE RAIN, NOR WINDS, AT TIMES IT DOESN'T ALWAYS COME IN WHEN WE HAVE INCELMENT WEATHER--HOWEVER, IT CAME BACK ON SUNDAY MORNING AROUND 10:00AM, BUT HAS NOT BEEN 'WORKING' UP TO PAR...So, I made a call to Direct TV and the answer this young man gave me was: 'MAM, WE DON'T KNOW WHY THAT HAPPENED AND WE DON'T UNDERSTAND WHY IT IS NOT COMING IN'..

So I asked for someone to come over and check the dish if it were out of allignment--NO it is not...So, I think there are more things that we will find out soon...

PS-- I had them remove my dish and close out my account.

I am just frustrated that I cannot even submit a song or two...NOW we have to wait for answers??? This is simply not fair at all as s a lot of US pay to be able  to sing here and I don't like to be told to 'RELAX DEE' ( by a male)!~ I wish US ALL the very best and in hopes of coming back 'home' to'SS'family:(


I AM NOT POINTING THE FINGER AT ANYONE IN PARTICULAR--HOWEVER IT IS STRANGE HOW SO MANY PEOPLE CANNOT MAKE ACCESS TO 'SS'...BUT MAYBE SOMEONE MADE A SIMPLY MISTAKE AND THIS IS HOW IT TURNED OUT??? JUST A QUESTION TO THINK ABOUT AND MAYBE, JUST MAYBE, THEY ARE AFRAID TO SCOME FORWARD AND SAY SOMETHING--PHILL , UPON YOUR ARRIVAL, PLEASE DO WHAT YOU SUGGESTED IN CHANGING THE IP ADDY--THAT MAY HELP THIS CURRENT PROBLEM.

BLESS ALL OF YOU AND FOR GOODNESS SAKE, IF SOMEONE CAN HELP ME SUBMIT SOME SONGS I WOULD APPRECIATE THIS MUCH :) FOR I, TOO HAVE THE SAME PROXY ADDY AS LADY VICKI AND DANIELLE AND A FEW OTHERS TO NAME...

LOVE, DEE XO


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PostPosted: Sun Jun 10, 2007 1:37 pm 
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Odie @ Mon Jun 11, 2007 5:20 am wrote:
I'm curious, has anybody heard of one other website that is currently having a connection problem similar to and as long lasting as this KS/SS problem?

The theory of an MJK supporter targeting certain people doesn't really hold up because several of the people affected are good friends of MJK themselves.


read back odie, I was not posing a theory for the current problems, I was posing a possible scenario for neo's dos attacks historically.

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PostPosted: Sun Jun 10, 2007 9:55 pm 
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Lets not all start fighting because of this mess. All who have tried to figure out what is wrong are very smart people, I envy all of you ! But I have no idea what half of the stuff means so I'll leave it up to the pros. Lets all stick together & not fight though. After all, it IS the websites ( owners employees etc..)  responsibility to form opinions, theories , & ultimately find out & fix whats wrong we just either have to deal with it for now or leave.. Sux but true...Ive had probs for a while now & they havent fixed them or exactly told me how to fix them..."its "so & so's" fault" is what I get  ... frustrating, yes but maybe just maybe one day they'll get straight.  I was just thinking to myself dang when things like this happen ya really find out how much a family like we all are mean to us...Not being abe to connect with eachother really irritates us. I love it here !!  Im just glad I can still get on here even though its a little more irritating to me using IE instead of AOL. I dont know what Id do without my daily peek at KS !   :grouphug:

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PostPosted: Sun Jun 10, 2007 10:08 pm 
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the situation appears to have resolved itself

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PostPosted: Sun Jun 10, 2007 10:12 pm 
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Brb.   If I can get in here from America Online (where I'm heading now), the problem likely has resolved itself.


ADDED IN:

Error 504 'www.karaoke-f...' Gateway Timeout.  
Try reloading the Web page.
Retype the address in your browser.
Check your computer's Internet connection.
search Try searching:

(not yet from my AOL, still timing out)

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PostPosted: Sun Jun 10, 2007 11:32 pm 
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A few people are now able to get back in using their normal channels like Danielle and Vicki, but according to Danielle - Clay Potts and Robbie (IRBent) still can not.  It's kind of like when power outages occur and are scattered over a wide area.  They usually aren't all repaired at exactly the same time.  People get here through different servers along the way.


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PostPosted: Mon Jun 11, 2007 2:40 am 
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PostPosted: Mon Jun 11, 2007 5:38 am 
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Im so glad some people are back on track but Im still not able to get on thru AOL yet either. Are any of the people who are back to normal using AOL ?

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PostPosted: Mon Jun 11, 2007 7:10 am 
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I am now able to gain access in the usual way, as of Monday June 11th.. Yesterday I was unable to access another music site and spw with admin as I was the only one it seemed but I am back up there.. When it rains, it pours and when the sun shines, you get burned... go figure..:) :)


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PostPosted: Mon Jun 11, 2007 8:58 am 
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wow..  I've had quite an eye full here it seems..  several conspiracy theories, and heated moments have occurred in the past few days..

I particularly like the "I'm not listening to anyone that isn't an expert"..  I hope that person showed you their credentials because absolutely anyone can SAY they are an expert at anything..

Bill.. impressive computer experience.. I too have 10+ years of IT going for me..

and yes.. apparently I too was being ignored towards the end it seems.. so Bill.. you n I will just head off to the corner together? LOL

Yes.. other sites experience this.. DNS gets "broken" for a variety of reasons.. AND.. even tho it's not all the same ISP..  there are really only a few Internet "backbone" providers..  so basically all ISP's buy their network access to the Internetland thru a major provider like AT&T, Sprint, UUNet, etc...

SO.. an ISP in Kansas may share the same network routing as big Verizon.. if a "bridge" is broken to a site ON THAT NETWORK's ROUTE. you just won't get there if your ISP is using that route.. Others using a different "Highway" provider WILL.

I've seen this happen to one site recently for 3 weeks..

And Joyce talked to me yesterday when she couldn't get to my site.. it was the same instance as this.. Today she can.. again we made no adjustments..  and I'd spoken with another person who was using Verizon and also couldn't get to my site last night...  so I'm thinking that wherever the bridge was broken.. they were either working on it.. or.. the server came in to its scheduled "cache" update.. and was finding sites at their latest and greatest IP locations...  

but.. please.. continue to shout at Phill.. I'm sure he'll love seeing it when he gets back.. and the fact that it's fixed for some without his being back.. shows that yes.. it takes time for ALL servers in INternetland to recognize new locations..

SO.. shout at Phill.. fight amongst yourselves..  or speak peacefully..  whatever floats your boat.. it doesn't fix anything any quicker when it comes to the Internet.

Peace out...


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