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PostPosted: Tue Feb 06, 2007 7:45 pm 
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Not really a karaoke related technical question I suppose, but any help on this would be appreciated. Figured I'd ask it here first, on familiar turf.

For some reason, I've lost audio on my computer. The speakers are set up right, and all of my computer settings seem to be in order for sound levels. I'm thinking it might be sound card related... but not sure. Have tried two different speaker sets, with no success, to make sure it wasn't them.

Does anyone have any tips or info on how I could find out the problem and fix it?

It might be a problem on a remedial level, since computer's are a weak point for me, so feel free to snicker if it's an easy situation to solve!LOL  Thanks!


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PostPosted: Tue Feb 06, 2007 8:18 pm 
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If you have tried it two sets of known good speakers and get no noise out of the thing at all, the most likely causes are that your dirver has died, is disabled, your soundcard has developed a conflict due to Windows mis-enumeration, or the card is just plain toast.  The easiest to fix is the Just Plain Toast one.  Did your sound die about the same time you installed something new?


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PostPosted: Tue Feb 06, 2007 9:09 pm 
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Well it's been out for a few weeks (got a little lazy when it came to "dealing with it"), and the only new install I've had is an Iolo System Mechanic, but I think it happened before that that. Wish my memory served me better, but I believe the computer started up one day and the audio wasn't there. Other than that, it's been updates for anti-virus, firewall, etc.

Did download a couple of Windows updates, though.

Had the computer for a while, so it may be the Sound Card getting "toasted", but I never played too much audio, if that makes a difference. May just replace it to see what happens. If I could only figure out how to open the hard drive-thingy up. LOL

Thanks for the reply!


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PostPosted: Tue Feb 06, 2007 9:15 pm 
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I had this problem before, 2x. and always it was the driver. Reinstall it and it works.  Check the driver first before shopping for a new sound card; unless of course you are ready for a sound card upgrade.

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PostPosted: Tue Feb 06, 2007 9:38 pm 
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Good info.

Hate to have to ask this, but what's the easiest way to install a new driver? I am sooo far behind with technology knowledge that it's almost embarrassing! :shock:


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PostPosted: Tue Feb 06, 2007 9:45 pm 
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have you checked the obvious that you havent got your sound muted?

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PostPosted: Tue Feb 06, 2007 9:51 pm 
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MorganLeFey @ Wed Feb 07, 2007 12:45 am wrote:
have you checked the obvious that you havent got your sound muted?


That was one of the first things I checked, so I'm good there. I only make that mistake during karaoke shows! LOL


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PostPosted: Tue Feb 06, 2007 10:38 pm 
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been there and wore the tshirt in a wet tshirt competition  LMAO

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PostPosted: Tue Feb 06, 2007 11:24 pm 
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kjchrisc @ 7th February 2007, 1:38 pm wrote:
Good info.

Hate to have to ask this, but what's the easiest way to install a new driver? I am sooo far behind with technology knowledge that it's almost embarrassing! :shock:


I can't help you on that I have a daughter to do that for me. :shock:

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PostPosted: Wed Feb 07, 2007 12:01 am 
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I have most often had this problem when the wrong channels are selected in the mixer. If channel 2 is selected, try channel one.


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PostPosted: Wed Feb 07, 2007 6:54 am 
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Very well worth trying.

On power up, press F8.
Select Safe mode.Takes longer to boot up, dont worry.
Go into Control pannel, system, device manager.
Audio is near the bottom.
Expand the selection.
Delete all devices one by one.
You can leave the codecs.
Reboot normally.
The chances are very strong that windows will
detect and install all drivers.
If it dosnt, you may have a resourse conflict... or toast.

If that dosnt work, please reply with your windows version
and sound card. If unsure, download Astra32. That will tell you.


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PostPosted: Wed Feb 07, 2007 7:37 am 
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Cntrl panel -->Sounds & Audio --> Audio  Is there a voume control for your brd? Click on audio tab Can you select your brd?   Click on volume see if the wav and volume cntrl is up... Go into device mngr and check for disabled devices Properties on the nrd will give details on the sound brd...  I a player like winamp see if the bars are active.. If they are it is a mixer or volume problem,,,

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PostPosted: Wed Feb 07, 2007 6:19 pm 
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Tried everything, and still no cooperation from audio :(.

Going back to your info Jerry, I went with the Safemode deletions and Windows didn't re-update after reboot. If this info will help, it's Windows 2000 Professional with a Creative 5880 AudioPCI "Sound Chip" that was listed in the "Sound Summary" section.


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PostPosted: Wed Feb 07, 2007 6:39 pm 
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Is the sound comming from a daughterboard or an on-board chip?  Make sure you have the right driver.  Windows sometimes gets these things wrong.


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PostPosted: Wed Feb 07, 2007 6:51 pm 
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It's an on-board chip. Any recommendations for the right driver?


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PostPosted: Wed Feb 07, 2007 6:55 pm 
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Only just caught you.
Will look for a driver tomorrow.
2.45am... tired.
please confirm the 5880 is onboard or
PCI like EXweed asked.
If unsure...
ASTRA32

ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ


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PostPosted: Wed Feb 07, 2007 7:03 pm 
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Astra32 says 5880 AudioPCI. Sorry if I mis-communicated. Still going through baby steps with terminology. LOL


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PostPosted: Thu Feb 08, 2007 4:40 am 
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Sorry mate, I know its a pain.
Need to know what mother board you have.
Even though its the same sound module, it makes a big differance.
Again Astra will give you that info.


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PostPosted: Thu Feb 08, 2007 4:48 am 
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One other thing.
When you tried installing drivers,
did you tell it to look in the Windows\inf directory...


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PostPosted: Thu Feb 08, 2007 6:10 am 
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kjchrisc @ Wed Feb 07, 2007 9:03 pm wrote:
Astra32 says 5880 AudioPCI. Sorry if I mis-communicated. Still going through baby steps with terminology. LOL


No problem.  I belive the 5800 Audi PCI is refering to the chipset that is on the sound card, and not what model of the sound card is.

I am thinking that you have a creative/soundblaster card.  The best way to ID it is to crack oupen the case and look at the card to ID it.  It's prety simple to ID if it is a creative card.  Here is a link to help.....
http://us.creative.com/support/identifyproduct

And if it is a Cretive card, once you have it IDed you can download the drive here....
http://us.creative.com/support/downloads/


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