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Help! Can't Log In to SS
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Author:  JazzyBaggz [ Thu Aug 04, 2005 9:21 am ]
Post subject:  Help! Can't Log In to SS

[font=andalus]Well.. the good news is that apparently I can log in to the forum, and while that's nice and all, the Singersshowcase is not accepting my log in for some reason..  Can ya help me out here Phil??[/font]

Author:  Phill Cross [ Thu Aug 04, 2005 9:57 am ]
Post subject:  Re: Help! Can't Log In to SS

Hmmm, very strange because it uses the same information?

Does someone else also use that computer?

You may need to clear cookies.

Anybody have a suggestion?

Author:  JazzyBaggz [ Thu Aug 04, 2005 12:00 pm ]
Post subject:  Re: Help! Can't Log In to SS

[font=andalus]hmm nope.. that didn't work.  I tried clearing my cache and cookies and still no luck logging in.  I thought that perhaps it was this new browser I started using (opera), so I tried logging in on firefox which has never had this problem, and still no luck.  I have no problems getting on the forums, but when I log in on the showcase, it just redirects me to log in again as if it doesn't recognize my name/password as valid..   :dontknow:  :( [/font]

Author:  Phill Cross [ Thu Aug 04, 2005 12:08 pm ]
Post subject:  Re: Help! Can't Log In to SS

Very strange...

I have no suggestions - Sorry!

I wonder why, again I state that they use the exact same database - so if you can get into one you should be able to access the other.

I use IE 6. I have tried other browsers but I find that they are a little strange for me to get accustomed to.

I do have Opera, Firefox, netscape on my computer and I will see if I can access the site through all of them.

Author:  Phill Cross [ Thu Aug 04, 2005 12:22 pm ]
Post subject:  Re: Help! Can't Log In to SS

Okay I just was able to login using Opera & Firefox

See screen shots below:

I do see that a file was incorrectly uploaded... Hmmm... off to fix that.

Anyway as far as your troubles. I have no idea...

Hopefully someone here can assist. I'm stumped.

Attachments:
File comment: Accessed SS with Firefox
ss_firefox_sm.jpg
ss_firefox_sm.jpg [ 29.61 KiB | Viewed 3688 times ]
File comment: Accessed SS with Opera
ss_opera_sm.jpg
ss_opera_sm.jpg [ 30.3 KiB | Viewed 3684 times ]

Author:  JazzyBaggz [ Thu Aug 04, 2005 1:07 pm ]
Post subject:  Re: Help! Can't Log In to SS

[font=andalus]*sings* Haaalelujia.. lol  I finally figured it out.  It was frustrating the heck out of me.  It just didn't make any sense.  It turns out that when my Zone Alarm updated, it turned off 3rd party cookies.  I guess this forum doesn't need third party cookies to be enabled, but the SS does.  I turned it back on when I discovered it, and was able to log in... Of course, now I have to go do some other things and won't be able to listen right now, lol.. but at least that is fixed!  Sorry for any trouble Phil, and I appreciate you looking into it and trying to help me out :)[/font]

Author:  Phill Cross [ Thu Aug 04, 2005 1:19 pm ]
Post subject:  Re: Help! Can't Log In to SS

Okay, great! Glad that worked out.


Had me completely baffled!

NOTE TO SELF: Remember this for future potential problems.

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