I have to agree... they have become my favorite site for custom discs and downloads. For those who were not able to access the site... i found a way around it
https://www.customburn.com/cat/tracks
| Karaoke Scene's Karaoke Forums https://mail.karaokescene.net/forums/ |
|
| Sing To The World / CustomBurn - customer service https://mail.karaokescene.net/forums/viewtopic.php?f=1&t=27606 |
Page 1 of 1 |
| Author: | Lord Burnstrum [ Mon Apr 08, 2013 8:56 am ] |
| Post subject: | Sing To The World / CustomBurn - customer service |
I recently purchased a custom disc from Customburn.com. There was a slight glitch with the Sing To The World tracks - the title screens weren't appearing for very long or at all. (Not a major problem for me as all the other graphics and music, including all the lyrics, were fine). I happened to mentioned this in an email to Rob from STTW (who is also a member of this Forum) an email on a different subject I hasten to add. About a week or two later, without my asking, a duplicate disc arrived through the post with all the titles corrected. Free of charge. I thought I would share with the Forum how impressed I was with customburn and Sing to the world and re-iterate my thanks to Rob for going over and beyond the requirements of his job for yours truly, a very satisfied customer! |
|
| Author: | Cueball [ Mon Apr 08, 2013 10:53 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Even tho I haven't used the Customburn site, my general experience with these sites has been that they are good about replacing tracks, no questions asked. On a footnote... why did it underline and hyperlink the word general in my statement above? |
|
| Author: | Kuelman1 [ Mon Apr 08, 2013 11:21 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Now that's what I call customer service. |
|
| Author: | BruceFan4Life [ Mon Apr 08, 2013 4:31 pm ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
You are so right. I wish more people in the karaoke business knew what customer service was. |
|
| Author: | Bradsinger [ Tue Apr 09, 2013 12:54 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
I have to agree... they have become my favorite site for custom discs and downloads. For those who were not able to access the site... i found a way around it https://www.customburn.com/cat/tracks |
|
| Author: | Paradigm Karaoke [ Tue Apr 09, 2013 1:46 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
www.customburn.com goes right in for me. |
|
| Author: | Lonman [ Tue Apr 09, 2013 10:29 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
They had said somewhere that the custom site would be last to be blocked and to get any burns now as US residents won't be able to after that. |
|
| Author: | Rangerover [ Sun Apr 14, 2013 1:27 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Paradigm Karaoke wrote: http://www.customburn.com goes right in for me. Hey thanks for that link, found some songs on there I been looking for, nice selection. |
|
| Author: | Lone Wolf [ Sun Apr 14, 2013 8:16 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Paradigm Karaoke wrote: http://www.customburn.com goes right in for me. Tried that and got this: Sorry, you don't have permission to view this page. HUH? you mean that someone is actually blocking sites coming into the U.S.? |
|
| Author: | CB_Rob [ Sun Apr 14, 2013 10:44 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Lord Burnstrum wrote: I recently purchased a custom disc from Customburn.com. There was a slight glitch with the Sing To The World tracks - the title screens weren't appearing for very long or at all. (Not a major problem for me as all the other graphics and music, including all the lyrics, were fine). I happened to mentioned this in an email to Rob from STTW (who is also a member of this Forum) an email on a different subject I hasten to add. About a week or two later, without my asking, a duplicate disc arrived through the post with all the titles corrected. Free of charge. I thought I would share with the Forum how impressed I was with customburn and Sing to the world and re-iterate my thanks to Rob for going over and beyond the requirements of his job for yours truly, a very satisfied customer! Thanks for the post my friend. Some of you may not know that at STTW & Customburn we have a "Disc for Life' policy due to the discs being burned rather than being pressed. This means if you buy a disc from either of my companies, that disc is yours for life so if the graphics break up EVER. You can send the disc back to us for a FREE replacement. Customer services is as important to me as the quality of the tracks we produce. Rob http://www.singtotheworld.com & http://www.customburn.com |
|
| Author: | Cueball [ Sun Apr 14, 2013 11:54 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Lone Wolf wrote: Paradigm Karaoke wrote: http://www.customburn.com goes right in for me. Tried that and got this: Sorry, you don't have permission to view this page. HUH? you mean that someone is actually blocking sites coming into the U.S.? And I just tried both hyperlinking to the url within this quote, and typing www.customburn.com, and it brought me to this url: https://www.customburn.com/cat/no-acess.html (with the same message Lone Wolf got). |
|
| Author: | Rangerover [ Sun Apr 14, 2013 3:22 pm ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
cueball wrote: Lone Wolf wrote: Paradigm Karaoke wrote: http://www.customburn.com goes right in for me. Tried that and got this: Sorry, you don't have permission to view this page. HUH? you mean that someone is actually blocking sites coming into the U.S.? And I just tried both hyperlinking to the url within this quote, and typing http://www.customburn.com, and it brought me to this url: https://www.customburn.com/cat/no-acess.html (with the same message Lone Wolf got). Here try this, you're links aren't working https://www.customburn.com/cat/index |
|
| Author: | Lonman [ Sun Apr 14, 2013 4:33 pm ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Rangerover wrote: https://www.customburn.com/cat/index Nope. Just a nice big white screen with the message Sorry, you don't have permission to view this page. |
|
| Author: | Rikki Tikki Karaoke [ Sun Apr 14, 2013 4:40 pm ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
http://www.customburn.com/cat/tracks Try This one... just replace index with tracks... |
|
| Author: | Cueball [ Mon Apr 15, 2013 12:42 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Rangerover wrote: Nope... I tried typing that URL too, and when I hit enter, it changed it to https://www.customburn.com/cat/no-acess.html and brought me to a page that said "Sorry, you don't have permission to view this page." |
|
| Author: | Cueball [ Mon Apr 15, 2013 12:46 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
Rikki Tikki Karaoke wrote: http://www.customburn.com/cat/tracks Try This one... just replace index with tracks... This worked for me; however, when hitting ENTER after typing this URL, it did change from HTTP to HTTPS and became https://www.customburn.com/cat/index . |
|
| Author: | Paradigm Karaoke [ Mon Apr 15, 2013 2:04 am ] |
| Post subject: | Re: Sing To The World / CustomBurn - customer service |
odd, i just typed in customburn.com and it came up for me. |
|
| Page 1 of 1 | All times are UTC - 8 hours |
| Powered by phpBB® Forum Software © phpBB Group https://www.phpbb.com/ |
|